Porter – Casual Nights

Casual Night Porter

Salary: £13.05 per hour (plus an additional £1.22 p/h night allowance)

Location: Cambridge, St Edmunds College (free onsite parking, when available)

Need flexibility? Want to decide what shifts you want to work and when? Look no further!

St Edmund’s College is hiring casual Night Porters to join the team.

The Porters Lodge is a key service to the College, providing a contact point for students, Fellows, staff, visitors and guests, helping to facilitate all their individual needs.

The Porters’ Lodge have responsibility for the day to day operation of the front desk, security and general operation of the College.

As a casual Porter you will complete the same task as our permanent Porters but will have flexibility about when you work.

Job responsibilities

  • Greeting visitors – acting as the first point of contact both virtually and face to face.
  • Providing a welcoming checking in service for students, guests and staff as appropriate whilst ensuring access control.
  • Being the first point of contact, dealing with emergencies (security, fire and first aid).
  • Ensuring all accommodation systems are up to date.
  • Contacting facilities support out of hours.
  • Checking vehicle parking rights, issuing notice, and reporting accordingly.
  • Carrying out security patrols and having an oversight of the security cameras.
  • Be aware of individuals on site and challenging unknown persons.
  • Recording delivery and sorting/ franking of parcels and post.
  • Recording of cash receipts from students, staff and visitors and actioning appropriately. Storing cash and financial details appropriately.
  • Top-up meal cards.
  • To make room bookings
  • Proactively support all the colleges events as required.
  • Assisting in all procedures/events for the start of term/end of terms

What we need

The successful candidate will be calm under pressure with a can-do attitude. They will be able to respond to students & guests in an empathetic manner, understanding the issues whilst actively seeking solutions. An ability to prioritise is a must for this role, as you will have conflicting issues which you will need to overcome.

The successful candidate must have:

  • Experience in Customer Service, reception or Conference/Hotel environments.
  • Experience of using Microsoft Word, Excel and IT systems.
  • Experience in a college or security/ site safety environment is desirable.

If you feel that you fit most but not all of the above criteria, we would still love to hear from you.

As well as a great salary and friendly team you will also receive:

  • Working daily allowance for food and drinks*
  • Free onsite car parking (where available)
  • 25 days holiday plus bank holidays
  • Generous pension contributions
  • Discounts at restaurants, shops & more
  • Outdoor gym
  • Access to LinkedIn Learning & Business Disability Forum
 How to apply

To apply, please send in your CV and a Cover Letter to Nicky Chalklin, HR Administrator by email ndc37@cam.ac.uk

Closing date for completed applications: 23 June  2024

If you have informal enquiries about the post, please email the Head Porter, Bogdan Manolache, on head.porter@st-edmunds.cam.ac.uk

In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy: http://www.stedmunds.cam.ac.uk/data-protection

Any offer of employment is subject to evidence of your right to work in the UK and the receipt of satisfactory references.