Administrator
Salary: £28,800 to £32,000
Location: Cambridge, St Edmunds College
Contract type: Permanent, Full Time
We’re looking for an experienced, quick‑learning Administrator who thrives in a fast‑paced environment and enjoys navigating detailed processes with accuracy, agility and confidence. You’ll bring excellent customer‑facing communication skills, both written and verbal and a strong, data‑literate approach, supported by experience gained in a customer service focused setting.
Joining a supportive, friendly team with clear procedures and robust training, you’ll play a key role in delivering a seamless, high‑quality service to students: supporting them from their very first interactions with the College, through their studies, and right up to graduation.
While experience of the Cambridge collegiate environment is an advantage, what matters most is your drive, your passion for great service, and your commitment to getting things right for every student you support.
Job responsibilities
- Support the tutorial and admissions processes by maintaining accurate records, responding to enquiries in a timely way.
- Processes to include vetting admissions from application to acceptance, matriculation, assistance with records updates, financial and academic awards, graduation.
- Be the first point of contact for the department directing enquiries to the appropriate resources or individual concerned.
- Updating website to keep information current
- Support the department, deliver key activities by helping plan and deliver events in the life cycle of a student, tutors, and director of studies.
- Produce communication materials for the admissions and tutorial team in keeping with the values and ethos of the College. Communicate to all stakeholders as necessary in a timely and clear way.
- Support the team and as necessary the wider College with diary and correspondence management.
The successful candidate
The successful candidate will:
- Be calm under pressure and bring a positive, can‑do attitude
- Understand the importance of confidentiality and handle sensitive information appropriately
- Communicate clearly and empathetically with stakeholders at all levels
- Confidently prioritise tasks, managing conflicting demands and resolving issues as they arise
- Embrace change and actively seek opportunities for continuous improvement
Experience:
- Experience working in a customer‑facing environment
- Experience in an academic setting (advantageous but not essential)
As well as a great salary and friendly team you will also receive:
- Working daily allowance for food and drinks*
- Free car parking (where available)
- 25 days holiday plus bank holidays (increasing with length of service)
- Generous pension contributions
- Discounts at restaurants, shops & more
- Outdoor gym
- Death in service
About St Edmund’s College
St Edmund’s College is one of the 31 constituent colleges of the University of Cambridge. Our vibrant student body is made up of around 420 post-graduates and 130 mature undergraduates. With over 260 senior members – academics working at the cutting edge of their field or eminent members of their profession – and around 70 staff, you will be joining a dynamic and growing College with an ambitious vision for our role in shaping the future of higher education and collaborative research.
The maturity of our community means that we have earned a reputation as the friendly college. Relaxed, non-hierarchical and diverse, we pride ourselves on being a place in Cambridge where people of all backgrounds are welcomed, will feel at home and can flourish. Therefore, we welcome all candidates regardless of their demographic characteristics such as gender, race, disability, neurodiversity, religion, age, sex and sexual identity to apply for our opportunities.
How to apply
Please send your cover letter and CV to the HR Team at hr@st-edmunds.cam.ac.uk.
Closing date for applications: 17 June 2026*
*Please note that we reserve the right to close the advert early should a suitable candidate be identified.
Interviews will be held on a rolling basis throughout the period that the advert remains live, and shortly thereafter.
If you have any informal enquiries about the post, please contact the Tutorial Supervisor, Kayleigh Cockcroft, at kc674@cam.ac.uk.
In applying for this role, you will provide personal data which the College will process in accordance with its data protection obligations and its Data Protection Policy.
Any offer of employment is subject to evidence of your right to work in the UK and the receipt of satisfactory reference.